Payment & Cancellation Policy

• All rates indicated are NETT rates and include mandatory charges of 10% service charge and prevailing government taxes.
• Bookings are strictly non-refundable.
• Full-prepayment is required with no cancellation & amendments allowed.
• Blackout dates may apply.
• Far East Hospitality will not be able to exchange the discount for cash, other privileges or value-adds, nor will Far East Hospitality be able to transfer the discount to another guest.

Promotion Policy

• All participating properties reserve the right to amend the promotion without prior notice.
• Rooms and/or apartments are subject to availability.
• This promotion can only be redeemed on our website. It cannot be redeemed through other channels e.g., telephone, email, corporate bookers.
• This promotion cannot be applied for existing room reservations and cannot be combined with any other promotions.
• The value-adds, benefits or inclusions in this promotion are subject to availability.

Other Terms

• For any properties in Malaysia, the Sales and Services Tax (SST) of 6% as required by the federal government of Malaysia will be levied on guests' daily bill with effect on overnight stays from 1st September 2018.
• For any properties in Malaysia, the Tourism Tax (TTx) of MYR10.00nett per room per night as required by the federal government of Malaysia is applicable to all non-Malaysian tourists and is to be collected upon check-in.
• In the event of any inconsistency between the English and non-English language versions, the English language version shall prevail.

*Note

• Spa credit redemption is valid only during the hotel stay period and solely for spa services.
• Advance booking of spa treatment is recommended, and slots are subject to availability. To make appointments, please email oasiaspa.orsentosa@fareast.com or call +65 68183338.
• Spa credits are accumulative during the hotel stay period.
• Spa credits cannot be combined with other promotions, discounts, hotel packages, or loyalty programs.